Finance Officer – Water Billing

Our city is growing and changing and we need skilled people to help us realise our potential. Working for Porirua City is an opportunity for you to make a real difference in the community. You’ll be welcomed into a team that’s collaborative, values input and empowers you to make things happen. To top it off, the harbour, beaches, bike trails and walks will be at your doorstep. 

About the role

This role focuses on the accurate and timely processing of water billing transactions while providing excellent customer service to both internal and external customers. This is a varied role where attention to detail, strong organisation skills and great customer service are key.

• Prepare and process water invoices and billing schedules
• Maintain accurate customer, ownership and records
• Respond to customer enquiries and resolve billing queries
• Process refunds, adjustments, credits and transfers
• Reconcile daily bank receipts and allocate payments correctly
• Monitor outstanding debt and follow up accounts in line with processes
• Maintain strong working relationships with internal teams and external stakeholders

Please note that this role is fixed term until December 2027. 

About you

If you’re looking for a role where your financial skills and customer focus can make a real difference in the community, we’d love to hear from you.

You’ll need to show us that you bring:

• Experience in accounts receivable, credit control or office administration
• Strong attention to detail and ability to meet deadlines
• Excellent customer service and communication skills
• Confidence using Microsoft Office, particularly Excel
• A positive, team-focused attitude and ability to solve problems
• Experience with local government financial systems or water/rating legislation would be an advantage, but isn’t essential.

What you need to do now

At Porirua City Council, you’ll be part of a team that cares about its community and supports each other to do great work. We offer a collaborative environment where your contribution matters and where continuous improvement and professional development are encouraged.

Please contact Peta Anderson on 021 206 0131 for more information.

Porirua City embraces and values diversity and inclusion. We actively encourage applications by people from all backgrounds and are a member of Diversity Works. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we’ll do our best to get you sorted.

You will need to apply via our careers centre: www.poriruacity.govt.nz/careers.

To find out more about working for Porirua City Watch this video

Applications close on Monday 23 March 2026.

We will be looking at applications as they are submitted. This means we may shortlist or interview candidates before the closing date, so apply now!